TECHNICAL EFFICIENCY OF POLISH COMPANIES OPERATING IN THE COURIERS AND MESSENGERS SECTOR - THE APPLICATION OF DATA ENVELOPMENT ANALYSIS METHOD

The main goal of this paper is an attempt to assess condition of polish couriers and messengers sector in terms of technical efficiency. The sector in Poland, in comparison to the Western Europe countries, is still under development. The research was conducted using Data Envelopment Analysis method, which is successfully applied worldwide both in public and private sector organizations. DEA allows to identify the best performers in analyzed group and build a ranking in terms of efficient resources utilization. Malmquist index was also calculated to assess changes in relative productivity over time and to detect which factors (“frontier shift” or “catch-up”) affects them.