Stabilization of operational processes through the application of the SDCA and the DACI matrix

This article presents how the combined use of the SDCA cycle and the DACI matrix improves process management in the production and administration areas. The first part provides a theoretical analysis of the SDCA-DACI method. Then, it discusses its practical application in production and administrative services. It also presents a case study of the implementation of this method in a manufacturing company, where the results before and after the implementation of SDCA-DACI over a period of six months are compared. The analysis shows a 20% reduction in the relative defect rate (from 5% to 4%) and a reduction in the average approval time from 10 to 7 days, which corresponds to a 30% improvement in the efficiency of decision-making processes. The results of the study prove that the integration of SDCA-DACI is an effective tool for stabilizing and optimizing organizational processes. This approach promotes better assignment of responsibilities, reduction of errors and improvement of internal communication. In addition, the possibility of broad application of this method in various sectors is emphasized, which makes it a universal tool supporting effective management and continuous organizational improvement.

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Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).