Some remarks on the methodology and e-learning tools used in the TQM course

Purpose: In the present paper the process of preparation and delivery of an on-line course on Total Quality Management has been described. The course was created using various rapid e-learning tools. It has been delivered since 2004 in the Institute of Metal Forming, Quality Engineering and Bioengineering of the Częstochowa University of Technology. Design/methodology/approach: The paper presents the impressions and findings from the 6 years of teaching the TQM course with support of on-line tools and techniques. Up till now over 1200 regular, extramural and post-diploma students have taken the course, all of them on a voluntary basis. Open Source Moodle has been used as the Learning Management System. Some remarks on the authoring tools, including rapid e-learning tools, as well as the methodology and didactics of e-learning have been given. Findings: The use of rapid e-learning tools caused a significant decrease in time and workload during the preparation of e-content as well as an increase in their visual and methodological value. Students surveyed in questionnaires clearly indicate the need to use distance learning in the study process. Combining face-to-face and distance learning is called blended learning and the literature recognizes it as the most effective way of study. Research limitations/implications The application of rapid e-learning tools resulted in a shorter time and a smaller amount of work needed for preparation of an e-course. Yet, none of the tools can replace a proper methodological construction of a course. Further research aims at developing a set of good methodological practices for e-teachers. Originality/value: The use of e-learning tools and techniques in the TQM course has made studying more attractive. It also made it available to a greater number of students. Rapid e-learning tools allow teachers to create visually attractive e-materials in a reasonably short period of time and without too much strain on their part.