Regiónálny manažment- nástroj pre rozvoj dopravy

Transport is part of fundamental sector with service character that noticeably influences of social-economical development and growth of population standard of living. Competitive ability of provided service in transport growth with interest in offered services that are oriented to fulfilment of fundamental customer goals (to safety, speed, quality, reliability and also economical acceptability). The article deals with problems of possible application of appropriate methods of application that allow to reach the best quantification of next customer requirements in transport, also contribute to realization of strategic objectives and development and improve decision making concerning next trends in region.