CPFR : ku partnerskiej perfekcji w łańcuchu dostaw

In the paper systems of strategy of efficient service of the customer are presented, particularly one of Its components, the CPFR concept - partner based planning, forecasting and re-stocking. This concept is still not fully recognized and perceived in Polish business, and the introduction of this concept can contribute to crucial changes in customer service systems in conditions of a partner based cooperation of enterprises.