'Ebook-On-Demand' (EOD): an online service from the user's perspective

The EOD Project was originally conceived and launched by the University of Innsbruck to provide a service of 'e-books on demand' in co-operation with 13 libraries from 8 countries. The Project aims to work out a successful business model that could be utilized in digitizing the collections of public libraries. To this end, questionnaire-based surveys were conducted in order to determine the accurate volume of demands. The results thus gained can serve important lessons for those in charge of the operation of digitization.