MANAGING CHANGES IN BUSINESS PRACTICE (ELI LILLY POLSKA)

The rapid pace of changes in the economy is affecting us all -both our professional and private lives. Thus, managing change becomes a fundamental part of every manager's work. This article presents how Eli Lilly, an innovative pharmaceutical company, manages change in the company. The authoress identifies three phases in this process: preparation, communication, and support. The authoress emphasizes the importance of training and an individual approach in accordance with the highest standards and company values.