FROM MASS MARKETING COMMUNICATION TO PERSONALIZATION IN E-MARKETING (Od masowej komunikacji marketingowej po personalizacje w e-marketingu)

The aim of the marketing communication is to establish long-term relationships between customer and organization. Evolution of marketing communication and media development allowed advanced personalization of product messages in real time. Today, personalization is one of the strongest e-marketing trends. And it is growing still. Internet offers a lot of effective tools for individualized communications and products. This can help businesses become more competitive. The article introduces the problem of the personalization idea and tools.