Information Systems Supporting Knowledge Management

Knowledge is a word used in the context of economics, business activity, and their related management. Industrial societies are becoming 'knowledge' societies. It is becoming obvious that intellectual capital and knowledge management in today's world is strictly coupled with competitive strategies, organizational structures, and organizational culture. This is visible in such trends as the belief that intellectual capital is an unquestioned company resource, even if it cannot be assessed (measured) and there are no rational limits in expenditures on the creation of knowledge. Knowledge management requires changes in methods of company management. It is also linked with organizational objectives and strategies, albeit separate goals are also identified in knowledge management. Knowledge management necessitates support by other processes in the organization (especially personnel policy), and it is necessary to develop procedures relating to attracting, procuring, creating, and applying knowledge in the company. Knowledge management is based on the use of new technologies (information and communication technology). Some of these are presented in this article. Knowledge management cannot be merely a specific form of creativity. It must lead to the achievement of tangible effects as well as the development of people with in the organization.