Role paměti při zodpovídání výzkumných dotazů

The article stands as a second part of a series about the question answering process during standardized surveys and elaborates the memory retrieval phase. At the beginning the main psychological conceptions of memory are introduced (structure, traits, information types), which are then used for the analysis of the function of memory during survey answering process. The second part deals with the issue of factual information retrieval: the topic of initial encoding of the information into the memory; the role of cognitive keys in case of further retrieval; and consequences of those for the possibilities of the standardized inquiry. The attention is paid also to the problem of inaccessible information and to the usage of more general parts of autobiographical memory (schemas, scenarios etc.) instead of original entries. The third part elaborates the issues of temporal information retrieval like strategies used by respondents or biases emerging in case of them (e.g. seam effect and telescoping).