Duality of decision-making process

The aim of this article is to present the results of a study on differences between the place where the consumer makes purchase decisions, and the actual place of their execution. Taking prudent decision, the consumer is aware of the possibility of purchasing the product through various sales channels: stationary shops or through e-commerce. Place of the finalization of the selected goods purchase may not be the same as the place taking decision about its desire to purchase, but the choice of a specific good may be the result of employee effort of another business entity.