Model funkcjonowania SZJ w Administracji Finansow Publicznych

The article presents the issues of the influence of the process management on quality in a pro-quality management organization - as a process that supports achievement of organization's aims through elaboration of an ideology helpful in implementation of coherent strategies and foundations of a firm. It was confirmed that every organization willing to assure its survival and development has to change itself, master its processes, structure and culture of working and adjust them to external requirements resulting from diversity of environment