Selected Problems of the Decision-making Process in Logistics Companies

The article emphasises that decision making is becoming an increasingly complex process. This is influenced by a number of factors, in particular by the dynamics of change and the strong influence of the environment. These factors, along with the internationalisation of a number of phenomena, affect the functioning of logistics companies. In order to make correct and effective decisions, information is essential. This information is not always certain (reliable). Uncertainty and risk accompany managers in the logistics industry. In many cases, the complexity of circumstances makes it difficult to ensure that decisions are appropriate to the situation and that they provide a realistic basis for achieving the desired objectives. Interdisciplinary knowledge and a high level of competence of decision-makers in complex decision-making problems are indispensable. Such requirements arise from contemporary conditions. This, in turn, argues for an increase in the competence of the TSL industry personnel.