Samoocena w procesie kształtowania dojrzałości organizacji

Changeability and complexity of surrounding constitute a challenge with which organisations functioning in today's reality must cope. It becomes possible thanks to their acceptance of the rule of constant development, which conditions flexible adaptability to occurring changes. In economy based on knowledge it seems reasonable to use pro-qualitative concepts, methods and tools in the creation of the process of management. This, in tum, Leads to the growth of its efficiency and effectiveness. What comes to this group is self-assessment, which becomes the tool in the process of quality forming as well as the tool used in the process of the formation of maturity level of organisational solutions. Giving information, knowledge allows to orientate managers to the excellence of their functioning, by which conditioning the possibility of development and achieving permanent success in the future.