Czy certyfikacja systemu jakości wg norm serii 9000 się opłaca?

Celem opracowania jest postawienie problemu badawczego i wytyczenie ram jego uprawiania. Autorka zastanawia się czy certyfikacja wg norm ISO serii 9000 jest opłacalną. Uważa, iż tak.

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The elaboration presents an investigation problem related to profitability of quality systems implementation, based on family standards ISO 9000. Many firms in the world aspire to different certifications. Why? It is explained in the context of article. Presently, over 600 thousand certifications were passed to organizations. In Poland is 6 thousand of such organizations only, it means nearly 1%. In reality it is a form of investment, which brings return in the short time. It should be considered very strongly for the future.