Wykorzystywanie rachunku kosztów jakości w zarządzaniu przedsiębiorstwem

The majority of firms (according to the investigations), even over 70%, use quality costs management to the identification of proper weaknesses (and strengths as well) in aim to eliminate them. But very often such performance is not complete, what causes certain internal problems. A good guidelines in this direction give the standard ISO/TR 10 014. The application of demonstrated there proposals make much easier the real activity. Then the interpretation of results is always comparable and adequate. The discussion of observations and possibilities is in article widely presented.