Efektywność i jakość w organizacji

The effectiveness ofthe organization is a measure of effidency and innovation. According to P. Drucker effectiveness is a key element of development of an indwidual and the organization. It serves the purpose of self-realization and mastering skills of the modern society to survive. It is also regarded as the degree of mastering the purpose.. Effectiveness translates directly to the competitiveness ofthe organization. The problem of effective and efficient management remains in close relationship with consistency in actions of managers and employees. Effectiveness is a basie economic category with many dimensions: economic, market, system, social, cultural, ecological and other. It translates directly to the competitweness of the organization. It lays foundations under the market success of the organization functioning in conditions of many changes, uncertainties and risks. Effectiveness is an ability to implement of strategies and achieve deliberate objectives. The measurement of the effectiveness should be carried out on the level of organization, processes and workstation. The measurement of the effectiveness of processes is exquisitely important for the organization which implemented and constantly improves their quality management system. In the article presented are preliminary results of research carried out in the Quality and Knowledge Management Research Unit, Economics Departament, Marie Curie- Skłodowska in Lublin, Poland. The research problem addresses the influence of the effectiveness on the maturity of the organization. The need for the measurement of effectiveness on the level of processes in organization was favored by nearly all respondents. Improving existing and possibly inventing new methods of measurement of effectiveness in the organization, among them relating to the measurement of the effectiveness of processes, is where further scope of research will head.