Implementation and functioning of quality management in the research centre

Purpose: The purpose of the study was to present a view of problems of quality management system in university education in the field of education and research. Design/methodology/approach: In the paper there was presented an approach to quality management system in the institute and associated requirements and purposes. Findings: The paper presents problems of implementation and functioning of quality management system based on standard ISO 9001:2000 with reference to the other means of assurance of quality in education. Research limitations/implications: The article presents problems of implementations quality management systems at the example of only one unit being independent organizational unit of the university. Practical implications: Presented in the paper opinion should acquaint with advantages of introduction in the universities the quality management system based on standard ISO 9001:2000 in the field of education and research. Originality/value: The paper is based on personal experience of the authors in introduction of the quality management system in educational units with usage of standard ISO 9001:2000. Nowadays this is the only organization in the education which has introduced and certificated quality management system in Poland.