Design thinking and cognitive science: an exploratory approach to create Intellectual capital with decentralised organisations

The significance of managing intellectual capital within organisations so as to be competitive in the digital age, combined with the distributed or discontinuous essence of geographically decentralised organisational forms, places enormous challenges on today's business leaders who wants to retaining control of the knowledge created dispersedly. This analysis explores a cyber-humanistic approach to improve the effectiveness of interaction in distributed settings, based on individual cognitive preferences, addressing the management of intangible tacit knowledge to develop intellectual capital. We aligned elements of the Japanese Style of global organisational knowledge creation and Design Thinking to develop a context to identify cognitive values of a descentralized organisation style. It provides individuals and teams with the grounds to effectively function in order to produce quality work that can be assessed as capital. The improved interaction scheme aims to create intellectual capital, aligning staff personalities that are cognitively sympathetic improving information gathering and creating business value.