Online psychological help and psychosupport in psychological and pedagogical practice

Modern information technology has been incorporated into almost all aspects of life. As a consequence of computer and Internet accessibility, the percentage rise in their users, especially young people, has been observed. My professional experience of psycho-logical help for the youth has suggested that young people prefer anonymous virtual counselling, psychological and spiritual support (i.e. „virtual guardian angel”), where one can consult a psychologist anytime about various issues, to direct contacts. However, this attitude is not a hindrance to real contacts (direct or the so-called live contacts), designed to offer help and support. The paper attempts at analyzing some of the issues regarding online psychological help from the perspective of current challenges and expectations. It refers to methodology as well as practical and ethical issues and analyses the usefulness of this new type of help for enriching the achievements of clinical psychology and improving assistance tools