Conflict and violence involving the elderly in social care homes in Podlasie – legal solutions and recommendations for improvement

The presented article takes up the subject of conflict and violence involving elderly residents of social care homes for chronically ill. Firstly, it discusses the legal regulations appropriate to these situations, to further evaluate these regulations and recommend improvements, based on qualitative research conducted in three social care homes in Podlasie. Particular attention was payed to changes in legal regulations regarding placing residents in care homes, legally expanding the staff’s rights with regard to preventing aggression, filling staff vacancies in care homes, investments in improving staff qualifications, improving communication and information regarding payments for care services, improving the image of the institutions and mutual respect, and thought-through distribution of residents within the facility.