Model zarzadzania kompetencjami pracowniczymi w instytucji publicznej na przykladzie wojewodzkiego Urzedu Pracy w Krakowie

The article opens with a description of the Voidvodship Labour Office in Cracow, followed by the results of a preliminary diagnosis of the state of competence management in that institution. The main part of the paper contains a detailed analysis of methods of employee competence management used by the organisation. The tools used in the framework of particular elements of the model in the office are described and assessed in the final section of the paper.