An Assessment of the Implementation of the Philosophy of Continuous Improvement in Company X – part 1

In this article the results of research regarding the assessment of the level of implementation of the concept of permanent improvement in company X, a large international transport company in Lower Silesia in Poland, are presented. The following areas were researched: the engagement of management, benefits from the application of the concept of continuous improvement in relation to the company and its employees, barriers to effective implementation of the concept and self-assessment by employees.