Helplines in Poland as intervention help for children and young people in crisis situations

Children and young people brought up in dysfunctional families often encounter crisis situations. Non-governmental organizations (referred to as NGOs) try to meet social needs, they launched a number of helplines for children and young people, which provide professional help by way of intervention. The first helpline for children and young people was created in Poland on 1 October 1970, thanks to an initiative of the Polish Society of Mental Hygiene, as well as regional Educational and Vocational Clinic in Warsaw, named the Warsaw Youth Helpline. The most popular ones among children and young people now are helpline from the 116 group, reserved for EU countries. In addition to typical telephone or internet assistance, NGOs are trying to public and solve important problems for children and their families in the form of social campaigns.