Racjonalizacja działalności organizacji zbiurokratyzowanych

The aim of this paper is to discuss the problem of bureaucracy in the public sector, and also to identify ways to improve public administration. The author claims that in order to rationalise bureaucracy it is necessary to use several market mechanisms and to increase transparency. Moreover, the paper depicts e-administration as an effective tool that makes public administration more efficient. Another important issue presented in the article is the principal-agent problem and its implications for the public sector.