Use of Bot-Technologies for Educational Communication at the University

In the article the authors analysed the conditions and benefits of using chat bots in the messengers to provide effective educational communication. They defined the most popular instant messengers used by modern student, analyzed the tools provided in the messengers, in particular the possibility of creating special programs simulating human activities - chat bots. Special attention is given to determining the ways of using bots in the educational process. The article also describes the technology of implementation of the Smarsy chat bot for communication between participants of the educational process at the Borys Grinchenko Kyiv.