Quantitative analyses in the evaluation of the competences of healthcare providers in Poland – experiences from healthcare needs maps

The purpose of the article is to identify methods of measuring competences and competence gaps of healthcare providers. In this context, competences are defined as the ability of an organisation (business) to combine expert knowledge and resources in a way that enables achieving achievement of strategic objectives. Competence gaps can be identified based on healthcare needs maps – a strategic government document based mostly on public payer data. The main part of the article concentrates on practical examples of using publicly available data in order to identify, quantify and assess competence related gaps. The recommendations for healthcare policymakers to address the identified gaps are also provided.