Quality culture research in higher education : literature review

The aim of this article is to identify and discuss research problems, methods and conclusions existing in the studies on quality culture in higher education institutions. A systematic review of literature was used. The study was conducted on the basis of 27 peer-reviewed, English-language scientific articles published in academic journals. These papers were selected based on the list of excluding (i.g. type of the publication, etc.) and including criterions (i.g. keywords, etc.). There are three conclusions. Firstly, there is a need to continue research in the areas of factors affecting quality culture and the development of quality culture. Secondly, although surveys, literature reviews and document analysis are the most often used quality culture research methods, this list might be extended to other methods. Finally, factors promoting and inhibiting the development of quality culture, elements binding structural/managerial and cultural/psychological parts of the concept and effects of quality culture, appear to be interesting, cognitively valuable and worth recognizing in further studies.