Evaluation of the effectiveness of crisis management in Polish tourism enterprises

Tourism is a part of the economy that is extremely vulnerable to crises with external sources. In addition, characteristic features of the tourism product, such as seasonality or complementarity, make the risk potentially difficult to manage because the supply of tourist services cannot be quickly adapted to the declining demand. The article presents selected results of empirical studies on crisis management in the Polish tourism enterprises whose main objective is to examine the complex relationships between the management of an enterprise in a crisis situation and organizational learning