Wirtualne zaufanie : wpływ komunikacji zapośredniczonej przez komputer na podejmowanie decyzji o współpracy w sytuacji dylematu społecznego

Research on computer-mediated communication (CmC) provides inconsistent conclusions about the consequences of these kind of interactions on the functioning of individuals. The uncertainties relate to areas of research on social dilemmas, which suggests that CmC may in certain situations increase the effectiveness of teamwork. The object of our interest was the infl uence of CmC and face to face interaction (FtF) on the tendency to show a trust (cooperation) in a modifi ed for the purpose of the experiment iterated (nine-rounds lasting) ‘prisoner’s dilemma’ game. Test results provide a coherent conclusions suggesting that tendency to compete increases in FtF communication in comparison to CmC. Participants taking part in a game in CmC variant were over fi ve times more likely to choose cooperation than those who communicate FtF. This trend has also proved stable over time and the result has brought a higher results for CmC group than FtF one (calculated on the basis of the payoff matrix of the game). Obtained effect has been explained by reference to the classical results of studies on the effect of social facilitation-inhibition, where the increased tendency to choose the dominant reaction (competition) may result from the presence of other people (FtF interaction).